training          

This one day workshop expands on the core relational security training, helping service leaders explore what they can do to equip, empower, and support their staff to deliver good relational security.

Aimed at executive directors, service managers, clinical department heads and nurse leaders, it’s a session that’s frank about the difficulties faced by leaders but at the same time challenges leaders to focus on what’s best for the service.

The session covers:

• What is relational security?

• How relational security connects with and supports the delivery of wider strategic objectives

• Clinical effectiveness and eliminating unnecessary processes as an approach to improving safety and care

• The relational security model in the context of leadership (Boundaries, Therapy, Patient mix, Patient dynamic, Inside world, Physical environment, Visitors and Outside contact)

• The key responsibilities of and challenges for effective leaders in relational security

• Resources and methods for managers to improve relational security.

The role of the Relational Security Facilitator is to support ward and service teams adopt and embed the use of the See Think Act Framework into clinical practice, and help staff enhance their relational security skills beyond their initial training.

For services who want to ensure training and development is sustained into the future, and can identify staff who have the right competencies for the role, the relational security facilitator programme is an ideal approach.

The programme includes:

• Support to identify and enlist suitable internal candidates for the role of facilitator

• 5 day facilitator development programme


• Service-wide permanent access to the relational security facilitator e-resources


• Permanent access to the relational security facilitator guidance web page for participants


• Further facilitator support, development, and mentorship.



The facilitator training programme is usually delivered face to face over five consecutive days, or it can be run virtually over half-day sessions. For smaller groups, four days can be sufficient to cover the programme.

This is a two day relational security development workshop. We tested this approach for the first time at East London Foundation Trust in 2016 and immediately developed a preference for it as the best way of developing sustained knowledge and commitment to change in multi-disciplinary teams. Over two days, the full care team meet together to work on issues of relational security. The workshops can be undertaken closely together or over a few months as part of an annual programme, counting as the annual update.

Full team means everyone: responsible clinician, psychology, social work, OT, education, qualified and support nursing, plus anyone else who regularly participates with your patients such as administrators, bank staff, housekeeping, or support services.

These sessions follow the core material but they’re also driven by issues specific to the team’s patient population, diagnostic group, staff capability and experience, and any recent events. Each session will be developed by our facilitator in partnership with the clinical lead for the service to design and focus the sessions specifically for the team’s needs. That might include using recent case examples or clinical case studies.

This one day development workshop can be delivered to any number of delegates. It’s ideal for anyone who has regular contact with patients, including non-clinical support staff.

The emphasis of this session is on developing a solid understanding of what relational security is, what the risks of certain behaviours can be, communicating as a team, speaking up and having the confidence to act.

The session covers:

• What is relational security?

• Managing the balance between clinical excellence, effectiveness and security

• The relational security model explained (Boundaries, Therapy, Patient mix, Patient dynamic, Inside world, Physical environment, Visitors and Outside contact)

• Discussion and practice in key development areas

• Prioritisation of actions to take forward into practice.

This one day development workshop can be delivered to any number of delegates. It’s ideal for anyone who has a role in planning, delivering, and reviewing patient care.

The emphasis of this session is on developing a solid understanding of what good care planning can look like, being clinically effective in care planning, and writing meaningful health outcomes.

The session covers:

• What is a care pathway?

• Who are our care plans for?

• What do our care plans look like from a patient’s perspective?

• What should a care plan look like?

• Meaningful patient engagement in care planning and review

• What are health outcomes? And how do you write one?

• Making sure therapies connect clearly with health outcomes.

• Care plans that are comprehensive and clinically effective.