The relational security

facilitator    

programme

The role of the Relational Security Facilitator is to support ward and service teams improve practice and patient care in a thoughtful, practical, and meaningful way. Using a range of resources from the See Think Act Framework facilitators help staff at all levels improve their relational safety skills, support the delivery of better outcomes for patients, and focus in on improving clinical effectiveness.

For services that want to ensure training and development is sustained into the future, and are able to identify staff with the right competencies for the role, the relational security facilitator programme is an ideal approach.

The programme includes:

  • Support to identify and enlist suitable internal candidates for the role of facilitator

  • 5 day facilitator development programme

  • Service-wide permanent access to the relational security facilitator e-resources

  • Permanent access to the relational security facilitator guidance web page for participants

  • Further facilitator support, development, and mentorship.

The facilitator training programme is usually delivered in person over five consecutive days by a senior facilitator. We run virtual half-day sessions with our international partners. Take a look below for an outline of the five day programme:

About the relational security facilitator programme

  • Day 1

    Overview of the resources available for supported learning

    Introduction to the role of relational security facilitator

    Identifying opportunities for supporting learning

    How to introduce relational security.

  • Day 2

    Boundaries | Therapy | Patient mix | Patient dynamic

    Learn how each segment fits with wider strategic goals

    Discuss the learning outcomes for each segment of the model

    Discuss methods of engaging staff

    Explore the resources available to support learning/conversations

    Practice using the resources.

  • Day 3

    Personal world | Physical environment | Visitors | Outward connections

    Learn how each segment fits with wider strategic goals

    Discuss the learning outcomes for each segment of the model

    Discuss methods of engaging staff

    Explore the resources available to support learning/conversations

    Practice using the resources.

  • Day 4

    Facilitators practice creating new content with the support of the resources

    Facilitators practice working with a co-facilitator

    Facilitators practice introducing relational security

    Facilitators practice leading a group discussion or exercise in a segment of relational security

    Facilitators receive feedback on their segment content, delivery, engagement, knowledge of materials, and style.


  • Day 5

    Translating it into our roles and bringing about change

    Planning how to introduce the e-learning (if applicable)

    Planning next steps and approach for your service

    Discuss further support arrangements.

  • “Thank you so much, I cannot tell you how excited I am to be involved in this and feel incredibly lucky.”

  • “I thoroughly enjoyed the training and learnt so much. Having four days to participate in this training was invaluable. I am looking forward to sharing this knowledge with the team.”

  • “Training was a real eye opener and enhanced knowledge in various essential segments usually missed in assessing and formulating care packages.”

  • “I could have done this course for a month! It was good to meet my peers, have discussions about all these areas, and build a plan for the future. I can’t wait for the update sessions!”

  • “ Liz has a clear passion for the topic (obviously!) and I am confident in saying she has passed this onto all of us.”

  • “It allowed us space to think about how we can progress this in our organisation.”

  • “I loved all the group work and practicing delivery - moving away from traditional training processes - allowing us to use our imagination - not stifling that process.”

  • “Liz respected the challenges that staff and patients face. She achnowleged they were there - but sill encouraged us to think radically, encouraging facilitators to be brave.”

  • “Giving virtual, easy to access, and very visual tools - and examples of how they have worked in practice.”

  • “I liked the back to basics of providing a therapeutic environment and approach. Mostly I was taken by the care planning and focus on health outcomes.”

  • “Having the opportunity to 'live and breathe' STA for a whole week, by immersing ourselves in it we were able to see how it linked together and really gave a deep understanding and appreciation of the material.”

  • “The structure was great - having dedicated time for each of the 8 sections, using resources to support and develop understanding as a facilitator but also as a member of staff applying it to our own settings.”

  • “The passion and enthusiasm for the subject matter despite must have been thousand and 1 times that been previously delivered. Hearing experiences of others service. Totally changed my thinking on patient mix.”

  • “The whole programme was a welcome reminder of the importance of relational security and how to provide the best care for patients, staff, family and carers.”

  • “all of the information was useful and trainer pitched it at the right level, incredibly knowledgeable, facilitated useful conversations and made everyone feel comfortable I would say that trainee facilitators who attend need to commit to the full 5 days and come wanting to do this, not because they have 'been sent' because this training felt as though we were all on a journey together.”

  • “Liz really made the training enjoyable and real. It was a long week that could of been really boring and draining, but it really wasn't, it was useful and informative.”

  • “Thank you to Liz. I really enjoyed the whole course .. even the putting delivery into practice!”

  • “The development workbook! I was sitting there for the first couple of hours thinking, “how on earth am I going to remember all this and put a session together”, then Liz gave us this ‘bible’, along with the other resources and I saw all the work has been done for us, and … relax!”